SNCTFYby Others Oriented

PRODUCT SUPPORT / SNCTFY

Let’s get you
unstuck.

Help for beginning a practice, offline Scripture and audio, permissions, Apple Watch, Care Circle contacts, and personalized group messages.

Email support
01

Begin your first practice

Open Today, choose the time you have, and tap Begin. The suggested practice is a bounded prompt shaped by Scripture, not a claim of revelation or a replacement for pastoral care.

  1. Choose a duration.
  2. Review the practice.
  3. Tap Begin and follow the on-screen, spoken, or tactile cues.
  4. Finish or stop at any time.
02

Use Scripture and audio offline

The complete Berean Standard Bible is included for offline reading. Included audio may use significant device storage; availability can depend on what has finished installing or downloading on the device.

  • Confirm the desired book or audio is available before traveling without connectivity.
  • Keep enough free storage for offline audio.
  • If playback is interrupted, reopen the passage and try again.
03

Permissions and Apple Watch

SNCTFY asks only for permissions needed by features you choose. Check iOS or watchOS Settings if microphone, notifications, contacts, haptics, or Watch communication are unavailable. Core Scripture and practice remain useful without granting Contacts access.

04

Add people and prepare a group message

Care Circle can import multiple contacts you select. For a group message, write one template and SNCTFY prepares the Messages composer for one person at a time with the recipient and personalized text already filled in.

  • Use {{first_name}} or {{name}} where the person’s name should appear.
  • Review each draft before sending.
  • SNCTFY never sends a text automatically or in the background.
  • Carrier messaging rates and Apple Messages behavior may apply.
05

Delete local information

Delete individual prayers, reflections, recordings, contacts, groups, or history inside the app where controls are available. Removing SNCTFY removes local app data that was not separately exported or retained by an Apple system service.

STILL NEED A HAND?

A real person reads every support message.

Write from any address you’re comfortable using. Include the app version and device details; never send passwords, payment-card details, private links, or sensitive content.

support@othersoriented.com